The invoice is sent immediately after having received a respective notification from the shop. Please contact the shop where you have place your order to find out what may have caused a delay in delivering the order to you. The shop will inform you about the next possible delivery date.
Articles in this section
- Have You Received a Reminder but Already Made the Payment? Here’s What to Do:
- I received an invoice but have not yet received the goods. What should I do?
- I have paid the invoice but received a reminder and I don't understand the reason.
- Can I pay the amount due in full or submit a payment larger than the minimum amount?
- I cannot open the PDF invoice in the attachment. Which software do I need?
- I returned one of the products. Will my invoice change?
- I have received an invoice, but my order has not arrived yet.