Your paycard offers various self-service functions that you can use online at any time – whether you have forgotten your PIN, want to change it, or need to block your card. For security reasons, you will receive your new PIN by post within the next few days.
Forgot your PIN, what to do?
If you have forgotten your PIN, you can request a new PIN here.
Please note that sending a new PIN incurs additional costs (postage) of CHF 1.50.
How can I change my PIN?
You can change your current PIN at any time here to ensure the security of your paycard.
How do I block my card?
If your card is lost or stolen, you can block it here immediately and easily. This will protect it from any unauthorised use.