The ZEK (Central Credit Information Agency) is an independent agency that centrally collects credit information, for example in connection with installment payment agreements, leasing, or credit cards.
In certain cases of late payment or breach of contract, Paycard is legally obliged to report this to the ZEK. However, Paycard cannot provide any information about existing entries in the ZEK register.
How to proceed:
For all questions regarding your ZEK entry (e.g. type of entry, deletion, correction, etc.), please contact ZEK or IKO directly.
Please note that inquiries to Paycard regarding ZEK cannot be processed.