Paycard

Paycard

• Who is paycard?
• What are the costs for paycard?

Delivery

• What happens if I return my order?
• When do I get my order?
• I have a question regarding my order/warranty/return.
• I am not satisfied with the product.

Invoice

• Can I pay the amount due in full or submit a payment larger than the minimum amount?
• I cannot open the PDF invoice in the attachment. Which software do I need?
• I have returned one of several products from my order. Will my invoice change?
• I have received an invoice, but my order has not arrived yet.
• I have received a reminder, but I have already paid my invoice.

Paycard card

• Why purchase is not possible?
• What is the advantage of paycard?
• Where can I shop with the paycard?
• What is the limit of the paycard?
• Block card
• Change PIN

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Account

• I have fully cancelled my order or made use of my right of return. When will I receive my refund?
• Change address
• Where can I view my bank statement?

General terms and conditions

• How can I assert my rights under the Swiss Data Protection Act (DSG)?
• Where do I find the Terms & Conditions?